Collected thoughts about software and site performance ...

Web performance matters. Responsive sites can make the online experience effective, even enjoyable. A slow site can be unusable. This site is about online performance, how to achieve and maintain it, its impact on user experience, and ultimately on site effectiveness.

Home | Entries about Life, The Universe, and Everything (8), in reverse date order:

If I Had A Hammer ...

Illustration: Ultimate Geeks Multi-Tool Hammer

If I had a hammer
I'd hammer in the morning
I'd hammer in the evening
All over this land
I'd hammer out danger
I'd hammer out a warning
I'd hammer out love between my brothers and my sisters
All over this land

--Pete Seeger and Lee Hays, 1949 [Wikipedia]

In May 2007, after I wrote about Controlling What You Can't Measure, I had a conversation with Ben Simo (see the comments) about metrics and tools ...

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Performance is Always Subjective

Illustration: Moon Illusion

Where performance is concerned, you should never underestimate the importance of the customer's perception. Usability specialists know this, because they focus on quality metrics that cannot be measured except by asking (or observing) customers. But technical professionals, who focus on more concrete metrics, tend to ignore issues of user perception.

Yet no matter how much time we spend systematically and objectively designing, measuring, and tuning our products to make sure that they really do run fast enough, in the end customer satisfaction is always a very subjective matter.

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Shopping in Slow Motion

Illustration: Holiday shopping crowds

Slow Motion Shopping?

I'm always on the lookout for interesting news about performance, so there isn't much that surprises me. But occasionally performance can mean something rather different from what I have in mind.

Last August, Ben Rushlo wrote about his recent experiences measuring some Online Retail sites, and the performance issues he uncovered. As summer approaches once more, most retailers are busy building and testing their 2007 holiday shopping sites.

Thinking about this, I was searching for articles about slow shopping performance. Among them I found this news item, which comes complete with video coverage. Slowness, it turns out, can be more fun that I ever imagined.

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Joel Spolsky on Meetings

Joel Spolsky on Meetings

Wisdom at Work: 1

Don't try to write poetry in a committee meeting

Joel Spolsy is a software developer in New York City. Since 2000 he's been writing Joel on Software, a blog about software development, management, business, and the Internet. I don't visit every day, but whenever I return I find articles that keep me reading.

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The Web, Baseball, and the Price of Gas

Illustration: Oakland Athletics Logo

This is only tangentially related to the usual subjects I cover in this blog, but it certainly relates to the way I approach research and blogging. I am always doing research online, and during summer evenings and weekends that activity is often accompanied by the day's radio broadcast of the Oakland A's baseball game -- the best baseball team here in the San Francisco Bay Area, by any objective standard.

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Posted on Wednesday, August 16, 2006 at 02:49AM by Registered CommenterChris Loosley in | CommentsPost a Comment

Insights from Interop 2006

Illustration: Interop 2006

In my last post I promised that if I get any new insights worth sharing this week while I'm at Interop 2006, I'll write about them. Well, here's the first installment, which consists of just three items. I'm supposed to be at the Keynote booth on the show floor soon, so this will be short, because it's quite a hike to get there.

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Deep Thoughts on Management

Illustration: The Thinker Sculpture

Since I am writing a series of posts about managing Rich Internet Applications, and working on a post about the difficulties of measuring them, I thought I should begin with the popular management aphorism that you can't manage what you can't measure. Well, was that ever a diversion! Everyone is familiar with this saying, but interestingly, despite a ton of digging on the Web, the precise origin of this saying remains obscure (at least, to me).

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Sharpening the Saw

Illustration: Handsaw

If you've read The Seven Habits Of Highly Effective People by Steven R. Covey, then you may remember that the seventh habit is Sharpening the Saw. The idea is that you should always allocate some time for personal renewal.

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Posted on Friday, October 28, 2005 at 01:19AM by Registered CommenterChris Loosley in | CommentsPost a Comment